Frequently Asked Questions

Find answers to common questions about our lash products and services

Are your eyelash extension glues professional grade?

Yes, all London Lash adhesives are formulated for professional use only and require certified training for safe application.

How should I store my lash adhesive?

Store your glue in a cool, dry place away from direct sunlight. We recommend using an airtight container with silica gel for maximum shelf life.

Are London Lash products cruelty-free?

Absolutely. We are committed to ethical beauty; all our synthetic mink and silk lashes are 100% vegan and cruelty-free.

Do you offer international shipping?

Yes, we ship our professional lash supplies worldwide. Shipping costs and delivery times vary by destination.

What is the shelf life of an unopened glue bottle?

Unopened bottles can be stored for up to 6 months from the production date. Once opened, we recommend replacing them every 4-6 weeks.

Can I use your lashes if I have sensitive eyes?

Our lashes are hypoallergenic; however, we always recommend a patch test for adhesives and primers 48 hours before a full application.